Policies

Thank you for being apart of the Son of Reese community and shopping with us. We do understand that you have questions and we have the answers for you. Please read the policies carefully below. If you have any questions please email community@sonofreese.com during the business week of Monday - Friday during the hours 10 am - 7 pm EST.

 

Cancellations

You have within 24 hours of your purchase to cancel your order. No Exceptions. 

 

Returns

For any reason that you are unsatisfied with your purchase, we will provide a store credit within 14 days of your delivery date. 

Made To Order item(s) will not be accepted for a refund. 
If you mistakingly have received the wrong item, and your desired item is sold out you will receive a refund.

If your order is delayed 30 days of your expected delivery date; you will be eligible for a refund.

 

Exchanges

If you would like to exchange your items you have 14 days of your delivery date. It can be same item in exchange for a different size, or if you wish to exchange for a different item then is must be the exact same value or higher.

Made To Order item(s) are not eligible for exchanges.  

**Please be advised, in order to be eligible for any exchanges/ refunds your items must be in guidelines of the following: 

Unwashed/ Unworn 
All tags attached and return in original packaging

    For any reason you return your order disregarding these guidelines, we will receive an email notification stating your order will be return back to you. **

    Shipping & Processing

    For Ready to Wear items our normal processing time is 5-7 business day.

    Made to Order items please allow 2-3 weeks for processing. Your items are made by hand requiring more time than.

    Standard Shipping - for orders under $45 is a Flat Rate $8.00
    Free Standard -  Shipping for orders over the $45 threshold.  
    Expedited shipping - $25 Flat Rate. 

     Overnight Shipping - Flat Rate $45. To guarantee overnight shipping and processing please order before 12 PM EST.

    International:
    Please extend a 1 week to the exchange/ return policy above in regards to your order. Thank you.

    For International Standard Shipping - Flat Rate $10

    Expedited Shipping - $25 Flat Rate

    1-Day International Shipping is not available 

    All International orders are sent through USPS with tracking available. 

    Please be advised, due to Covid-19 there is possible 1-2 week delay for processing and shipping.

     

      **For All International and Domestic Orders You Will Not Be Refunded The Original Cost For Returns Or Exchanges**